Certificate III in Community Services – CHC32015

Australian Workplace Training offers Certificate III in Community Services via three delivery modes:
In class, Online (E-Learning) and Externally

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services.
Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect.
Work may take place in a range of community services organisations.

Occupational titles may include:

  • Community Care Worker
  • Assistant Community Worker
  • Client Contact
  • Neighbourhood Centre Worker
  • Migrant Support Worker
  • Aboriginal Youth Worker

An interview with a Trainer will be arranged prior to your enrolment. In this interview any difficulty you might experience with your training will be discussed, these may be language, literacy or physical disabilities. If you have any concerns or special needs please discuss them with the trainer during the interview as support could be available for you.

External and Online students study this course at their own pace, however it is anticipated the course will be completed in approximately twelve months, it can be completed earlier depending on the individual.
Students work at home with self-paced units and have access to a trainer either face to face or by phone, fax, correspondence and email for assistance. Students are required to maintain monthly contact with their trainer via phone, email or face to face (please contact reception to arrange an appointment with your trainer).

During the course we will work with you to arrange a suitable venue(s) for work placement. At the end of the course you will be expected to have completed a minimum of 120 hours of work placement to enable the assessment of your ability to implement your training under working conditions. Please discuss this with your trainer at your interview.

Please note that students completing the course through a funded initiative will be required to complete the number of work placement hours nominated in the funding agreement.

This qualification consists of 12 units; 5 core and 7 elective.
Each unit includes the relevant training and assessment materials required to achieve competency

Core Units:
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment

Elective Units:
CHCADV001 Facilitate the interests and rights of clients
CHCCCS005 Conduct individual assessments
CHCCOM001 Provide first point of contact
CHCGRP001 Support group activities
CHCPRP001 Develop and maintain networks and collaborative partnerships
BSBWOR301 Organise personal work priorities and development
CHCLEG001 Work legally and ethically

The qualification is achieved by successfully completing all the suggested units.
This can be achieved by participating in training sessions, completing assignments and by demonstrating your ability by putting the learning into practice under working conditions during the work placement.
Skills Recognition is available.


Course Fees:

Fee for Service Students:

Cost of course: $1800

Available Payment Plans:
Payment plan (per unit): $150 (payment to be made each time a unit is commenced)

Recognition Prior Learning: $150 per unit
Credit Transfer: $25 per unit

Incidental Fees:
Work Placement T-shirt: $25
Work Placement Badge: $4
Replacement unit fee: $20 per unit

More information on our Fees can be found by visiting or Course Fee Information page. Payment plans are available.

For more information or to enroll, please contact us.