TLI21616 Certificate II in Warehousing Operations

Australian Workplace Training offers TLI21616 Certificate II in Warehousing Operations via two delivery modes:
Online (E-Learning) and Externally.

The TLI21616 Certificate II in Warehousing Operations course provides the employability skills for those wishing to create a career pathway into the Transport and Logistics industry.
This is a general qualification for the Warehousing and Storage Industry.
It involves a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.

Occupations may include:

  • Store Person
  • Warehouse Assistant
  • Pallet Maker
  • Postal Sorting Officer

An interview with a trainer will be arranged prior to your enrolment. In this interview any difficulty you might experience with your training will be discussed, these may be language, literacy or physical disabilities. If you have any concerns or special needs please discuss them with the trainer during the interview as support could be available for you.

External and Online students study this course at their own pace, however it is anticipated the course will be completed in approximately twelve to eighteen months, it can be completed earlier depending on the individual. Students work at home with self-paced units and have access to a trainer either face to face or by phone, fax, correspondence and email for assistance. Students will be required to attend block training to complete practical activities as well as maintain monthly contact with their trainer via phone, email or face to face (please contact reception to arrange an appointment with your trainer).

During the course we will work with you to arrange a suitable venue(s) for work placement. At the end of the course you will be expected to have completed a minimum of 100 hours of work placement to enable the assessment of your ability to implement your training under working conditions. Please discuss this with your trainer at your interview.

You may wish to apply for Recognition of Prior Learning (RPL) for your life experiences or training you have already undertaken and achieved. If this is your intention, please discuss it in the interview with your Trainer who can arrange for this to occur. The course cost can vary if an RPL process is undertaken.

Course Structure:
The certificate consists of 16 units: 3 core and 13 elective.
Each unit includes the relevant training and assessment materials required to achieve competency.

Core units:
TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures
TLIF1001 Follow work health and safety procedures
TLIL1001 Complete workplace orientation/induction procedures

Elective units:
TLIA2011 Package goods
TLIA2012 Pick and process orders
TLIA2013 Receive goods
TLIA2014 Use product knowledge to complete work operations
TLIA3017 Identify products and store to specifications
TLIA2020 Replenish stock
TLIA2021 Despatch stock
TLIA2022 Participate in stocktakes
TLID2004 Load and unload goods/cargo
TLIE0002 Process workplace documentation
TLIG2007 Work in a socially diverse environment
TLIL2008 Complete routine administrative tasks
TLILIC0003 Licence to operate a forklift truck  or  TLID2010 Operate a forklift

Course Fees:

Fee for Service Students:
Cost of course:
$2945 (with the TLILIC0003 unit)
$2800 (with the TLID2010 unit)

Skills Recognition Costs:
Recognition Prior Learning: $175 per unit
Credit Transfer: $25 per unit

Other Fees:
Work Placement T-shirt: $30
Work Placement Badge: $6
Replacement unit fee: $25 per unit

More information on our Fees can be found by visiting or Course Fee Information page. Payment plans are available.

For more information or to enrol, please contact us.