CHC52025
Diploma of Community Services
Specialisations: General, Case Management, and
Children, Youth, & Family Welfare
Make a lasting impact in your community. This course equips you with the advanced skills and knowledge to support individuals, families, and communities through leadership, advocacy, and person-centred practice. Gain hands-on experience, build professional confidence, and prepare for meaningful roles in case management, community development, and social support services across Australia’s thriving community sector.
Fees & Funding
Government funding (if eligible)
Fees vary by specialisation
See Fees & Funding for details.
Payment plans available
Study Options
10 to 14 months
Blended (Livestream + Classroom): half-day classroom delivery / week
Scheduled online sessions available
Online LMS
Work Placement
Minimum of 100 hours
If you meet our criteria below, we will organise the work placement on your behalf.
- Nationally recognised Diploma qualification
- Practical, hands-on learning – combining classroom knowledge with real workplace experience.
- Industry-relevant skills to lead, support, and empower individuals, families, and communities.
- Qualified and supportive trainers
- Flexible study options – classroom delivery, online, and mandatory workplace components.
- Online LMS – for course materials, submit assessments, and track progress online.
- Government-subsidised training available for eligible South Australian students.
- Pathways to employment – prepare for leadership or case management roles within community services.
- Inclusive learning environment – welcoming students from diverse backgrounds with wellbeing and academic support available.
You will learn how to:
- Manage and coordinate person-centred services and programs
- Support individuals and families through complex needs
- Lead and mentor teams within community service organisations
- Develop, implement, and evaluate community programs
- Apply ethical frameworks, cultural safety, and professional practice standards
SA employment facts - Welfare Support Workers
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SA Future Demand
strong
Source: Skills SA – My Training
Completion of Year 12 (Senior Secondary Certificate) or equivalent, or an Australian AQF Certificate IV (or higher) qualification.
Attend a course suitability interview to assess learning support needs, motivation, and career goals in line with course outcomes.
Complete a pre-enrolment LLN assessment (such as CSPA or SRNI) to confirm core skills for successful participation.
National Police Check
Working with Children Check (WWCC)
NDIS Worker Screening Clearance
COVID-19 vaccination evidence (as required by host organisation or public-health directives)
Up-to-date immunisation record (as requested by placement provider)
Demonstrate commitment, self-motivation, and the ability to engage in adult learning, and be prepared to work in diverse and sometimes challenging community environments.
Have access to a computer or tablet with internet connectivity to complete online learning and assessments through AWT’s Learning Management System (LMS).
Possible job roles
Case Manager / Case Worker
Client Services Officer
Intake and Assessment Officer
Community Services Worker
Youth Worker / Youth Case Worker
Family Support Worker
Support Coordinator (including NDIS)
Program Coordinator/Community Program Facilitator
Community Housing Worker
Social Support Worker
Program Coordinator/Community Program Facilitator
Core Units
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG003 | Manage legal and ethical compliance |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond appropriately to domestic and family violence |
CHCCSM017 | Facilitate and review case management |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| HLTWHS003 | Maintain work health and safety |
Elective Units for Each Stream
| CHCCSM009 | Facilitate goal-directed planning |
| CHCCSM010 | Implement case management practice |
| CHCPRT025 | Identify and report children and young people at risk |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCMGT001 | Develop, implement and review quality framework |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPOL003 | Research and apply evidence to practice |
| CHCCOM003 | Develop workplace communication strategies |
The qualification is achieved by successfully completing all the core units plus the suggested elective units for your chosen specialisation, and completed the mandatory minimum workpalcement hours.
Skills Recognition is available.
| CHCCSM009 | Facilitate goal-directed planning |
| CHCCSM012 | Coordinate complex case requirements |
| CHCCSM014 | Provide case management supervision |
| CHCCSM015 | Undertake case management in a child protection framework |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPOL003 | Research and apply evidence to practice |
| CHCCOM003 | Develop workplace communication strategies |
| CHCMGT001 | Develop, implement and review quality framework |
The qualification is achieved by successfully completing all the core units plus the suggested elective units for your chosen specialisation, and completed the mandatory minimum workpalcement hours.
Skills Recognition is available.
| CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people |
| CHCMHS013 | Implement trauma informed care |
| CHCCSM015 | Undertake case management in a child protection framework |
| CHCPRT025 | Identify and report children and young people at risk |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPOL003 | Research and apply evidence to practice |
| CHCCOM003 | Develop workplace communication strategies |
| CHCMGT001 | Develop, implement and review quality framework |
The qualification is achieved by successfully completing all the core units plus the suggested elective units for your chosen specialisation, and completed the mandatory minimum workpalcement hours.
Skills Recognition is available.
| Self-funded / Fee for Service students | FEE | |
|---|---|---|
| General Stream | $6,930 | |
| Case Management Specialisation | $7,000 | |
| Child, Youth and Family Welfare Specialisation | $6,525 | |
| Subsidised Training Opportunities Eligible students may qualify for a concession fee, depending on individual circumstances. AWT will confirm eligibility, fees, and funding conditions during enrolment.For full Participant Eligibility Criteria, visit the Skills SA website. | ||
| Fully funded by the Department (for eligible participants) | ||
| General Stream | Concession | $770 |
| Non-concession | $924 | |
| Case Management Specialisation | Concession | $782.50 |
| Non-concession | $939 | |
| Child, Youth and Family Welfare Specialisation | Concession | $725 |
| Non-concession | $870 | |
| Additional incidental costs may apply for work placement and course materials, depending on host-employer and individual requirements. Typical additional costs may include: | ||
| HLTAID011 Provide First Aid (and HLTAID009 CPR) – AWT fee | $110 | |
| National Police Check | $30 – $50 | |
| DHS checks for students regardless of how many types of checks are required provided the applications are submitted at the same time. More information are found on APPLYING FOR SCREENING CHECK | $71 | |
| Immunisations or medical clearances – such as influenza or COVID-19 vaccinations | $22 – $30 | |