CHC52021 Diploma of Community Services

Duration:Study Locations & Intakes:Fee’s & Funding


Adelaide City, SA – View Intakes

Elizabeth City, SA – View Intakes

Concession: $745 or $810 (Case Management Specialisation)

Subsidised: $2,300

Full Fee: $6,500


Embark on a profound journey into the heart of community services with the CHC52021 Diploma of Community Services at Australian Workplace Training. This advanced qualification is designed to elevate your understanding and expertise, preparing you for leadership roles within the dynamic field of community services.

Throughout this comprehensive program, you’ll delve into advanced topics that shape the community services sector. From strategic planning and program development to risk management and advocacy, our diploma empowers you with the knowledge and skills to drive positive change within communities. This course is suitable for individuals seeking to take on leadership positions, manage service delivery programs, and contribute strategically to the enhancement of community well-being.

Our experienced instructors guide you through practical scenarios, ensuring you gain hands-on experience that mirrors the challenges of real-world community services. By the end of this diploma, you’ll possess the confidence and capabilities to lead, advocate, and innovate in the ever-evolving landscape of community services.

Elevate your career and make a lasting impact on communities. Join us at Australian Workplace Training and step into a future where your leadership transforms lives and strengthens the fabric of our society.


Course Structure:

This qualification consists of 20 units (12 core and 8 elective.)
Each unit includes the relevant training and assessment materials required to achieve competency

Core Units:
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety

Option 1 – General Elective Units:
CHCCSM009 Facilitate goal-directed planning
CHCCSM010 Implement case management practice
CHCSOH020 Develop quality systems in line with registration standards
CHCPRT025 Identify and report children and young people at risk
CHCPOL003 Research and apply evidence to practice
BSBPEF401 Manage personal health and wellbeing
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCOM003 Develop workplace communication strategies

Option 2 – Case Management Specialisation Elective Units:
CHCCSM009 Facilitate goal-directed planning
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCCSM015 Undertake case management in a child protection framework
BSBPEF401 Manage personal health and wellbeing
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCOM003 Develop workplace communication strategies
CHCMGT001 Develop, implement and review quality framework

The qualification is achieved by successfully completing all the core units plus the suggested elective units for your chosen specialisation.
This can be achieved by participating in training sessions, completing assignments and by demonstrating your ability by putting the learning into practice under working conditions during the work placement.
To achieve this qualification, the candidate must have completed the hours of work (work placement) as detailed in the Assessment Requirements of the units of competency. Skills Recognition is available.

An interview with a Trainer will be arranged prior to your enrolment. In this interview any difficulty you might experience with your training will be discussed, these may be language, literacy or physical disabilities. If you have any concerns or special needs please discuss them with the trainer during the interview as support could be available for you.

External (E-learning) students study this course at their own pace, however it is anticipated the course will be completed in approximately eighteen to twenty four months, it can be completed earlier depending on the individual.
Students work at home with self-paced units and have access to a trainer either face to face or by phone, fax, correspondence and email for assistance. Students are required to maintain monthly contact with their trainer via phone, email or face to face (please contact reception to arrange an appointment with your trainer).

During the course we will work with you to arrange a suitable venue(s) for work placement. At the end of the course you will be expected to have completed a minimum of 200 hours of work placement to enable the assessment of your ability to implement your training under working conditions. Please discuss this with your trainer at your interview.
Please note that students completing the course through a funded initiative will be required to complete the number of work placement hours nominated in the funding agreement.

Upon successfully completing the CHC52021 Diploma of Community Services, graduates can embark on diverse career pathways within support services. Here are potential vocational outcomes and job roles:

  1. Care Team Leader
  2. Community Worker
  3. Community Care Manager
  4. Case Coordinator
  5. Community Program Coordinator
  6. Assistant Community Service Worker

Fee for Service Students:  $6,500

Subsidised Students:
This qualification has subsidies available Supported by Government of South Australia for eligible participants.
Participant Eligibility Criteria apply – visit for Participant Eligibility Criteria
Subsidised Course Cost: $2,300
Subsidised Course Concession Cost: $745 or $810 (Case Management Specialisation)

For more information on completing a qualification with fee subsidies at AWT please visit our Subsidised Training information page.

Other Fees that may be applicable:
DHS Screening check:  Approximately $65.45 for students
Work placement badge: $6
Replacement unit fee:  $25 per unit
Postage of certificate:  $10 (surface mail/untracked)
Postage of items:  Calculated on an individual basis on the weight/size of the item/s to be posted

Skills Recognition Costs:
Recognition Prior Learning: $300 per unit
Credit Transfer: $25 per unit

More information on our Fees can be found by visiting or Course Fee Information page. Payment plans are available.

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