BSB30120 - Certificate III in Business

Duration:Study Locations & Intakes:Fee’s & Funding


Adelaide City, SA – View Intakes

Elizabeth City, SA – View Intakes

Full Fee: $2,925


This exciting qualification is designed to ignite your passion for business operations, equipping you with the skills and knowledge needed to thrive in the modern professional landscape.

Throughout this engaging program, you’ll dive deep into the fundamental aspects of business, from effective communication and customer service to innovative problem-solving. The course blends theoretical insights with hands-on practical experiences, ensuring you’re well-prepared for the fast-paced world of commerce.

Whether you’re dreaming of launching your entrepreneurial venture or climbing the corporate ladder, this qualification opens doors to a myriad of opportunities. From administrative roles to customer service positions, you’ll be ready to contribute to the success of any business.

Australian Workplace Training is committed to delivering industry-relevant training that empowers individuals to excel in their careers. Join us in this exciting venture, where you’ll develop the skills to thrive in the ever-evolving business landscape. Explore the course details below and take the first step toward a future where your business ambitions become a reality.

Did you know?

According to Australian Labour Market Insights, General Clerks are expected to experience growth in the coming years, offering promising job prospects. With projections indicating a workforce of over 311,400 by 2026 which is up 35,700 or 12.9% from 2021.


(Vertical STATS GO HERE)


Course Structure:

This qualification consists of 13 units; 6 core units plus 7 elective units.

Core Units:
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

Business Administration Specialisation Elective Units:
BSBTEC201 Use business software applications *
BSBTEC404 Use digital technologies to collaborate in a work environment *
BSBPEF301 Organise personal work priorities
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBINS202 Handle receipt and dispatch of information
BSBOPS301 Maintain business resources

Customer Engagement Specialisation Elective Units:
BSBTEC201 Use business software applications *
BSBTEC404 Use digital technologies to collaborate in a work environment *
BSBPEF301 Organise personal work priorities
BSBOPS304 Deliver and monitor a service to customers
SIRXCEG002 Assist with customer difficulties
SIRXMKT001 Support marketing and promotional activities
SIRXPDK001 Advise on products and services

* – Please note for these units you will be required to have to access to Microsoft Office 365.

The qualification is achieved by successfully completing all the suggested units.
This can be achieved by participating in training sessions, completing assignments and by demonstrating your ability by putting the learning into practice under working conditions during the work placement.
Skills Recognition is available.

An interview with a trainer will be arranged prior to your enrolment.
In this interview any difficulty you might experience with your training will be discussed, these may be language, literacy or physical disabilities. If you have any concerns or special needs please discuss them with the trainer during the interview as support could be available for you.

External (E-learning) students study this course at their own pace, however it is anticipated the course will be completed in approximately twelve to eighteen months, it can be completed earlier depending on the individual. Students work at home with self-paced units and have access to a trainer either face to face or by phone, fax, correspondence and email for assistance.
Students are required to maintain monthly contact with their trainer via phone, email or face to face (please contact reception to arrange an appointment with your trainer).

During the course we will work with you to arrange a suitable venue(s) for work placement.
At the end of the course you will be expected to have completed a minimum of 120 hours of work placement to enable the assessment of your ability to implement your training under working conditions. Please discuss this with your trainer at your interview.
Please note that students completing the course through a funded initiative will be required to complete the number of work placement hours nominated in the funding agreement.

Upon successfully completing the BSB30120 Certificate III in Business, graduates can embark on diverse career pathways within most industries. Here are potential vocational outcomes and job roles:

  1. Administrative Assistant
  2. Customer Service Representative
  3. Records Assistant
  4. Data Entry Officer
  5. General Clerk

Fee for Service Students: $2,925

Payment Plans are available

Other fees that may be applicable:
Work placement badge: $6
DHS Screening check:  Approximately $65.45 for students
Replacement unit fee:  $25 per unit
Postage of certificate:  $10 (surface mail/untracked)
Postage of items:  Calculated on an individual basis on the weight/size of the item/s to be posted

Skills Recognition Costs:
Recognition Prior Learning: $200 per unit
Credit Transfer: $25 per unit

More information on our Fees can be found by visiting or Course Fee Information page. Payment plans are available.


“Business opportunities are like buses, there’s always another one coming.”

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