CHC22015 - Certificate II in Community Services

Duration:Study Locations & Intakes:Fee’s & Funding


Adelaide City, SA – View Intakes

Elizabeth City, SA – View Intakes

Full Fee: $1,800


Welcome to Federation Academy’s CHC22015 Certificate II in Community Services, your gateway to understanding the foundations of community support and service delivery. This entry-level qualification is designed for individuals eager to explore the dynamic world of community services and develop fundamental skills to make a positive impact.

Throughout this course, you’ll delve into the essential principles of community service work, gaining insights into communication, teamwork, and basic client support techniques. Our experienced instructors are committed to providing a supportive learning environment, ensuring you grasp the core concepts and practices necessary for contributing to community welfare.

Whether you’re considering a future career in community services or seeking a solid starting point for further studies, this certificate program offers a valuable stepping stone. Join us at Federation Academy, where your journey in community services begins, and together, let’s build a foundation for compassionate and effective community support.


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Course Structure:

This qualification consists of 9 units (5 core and 4 elective.)
Each unit includes the relevant training and assessment materials required to achieve competency

Core Units:
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
BSBWOR202 Organise and complete daily work activities

Elective Units:
CHCCDE003 Work within a community development framework
HLTINF001 Comply with infection prevention and control policies and procedures
BSBWOR201 Manage personal stress in the workplace
HLTAID011 Provide first aid

The qualification is achieved by successfully completing all the suggested units.
This can be achieved by participating in training sessions, completing assignments and by demonstrating your ability by putting the learning into practice under working conditions during the work placement.
Skills Recognition is available.

During the course we will work with you to arrange a suitable venue(s) for work placement. At the end of the course you will be expected to have completed a minimum of 50 hours of work placement to enable the assessment of your ability to implement your training under working conditions.

To be able to attend the work placement it is a mandatory requirement from the placement facilities that students will need to have:

  • Obtained the relevant clearances and screening checks for that facility (eg DHS vulnerable person, aged care sector, working with children check, national police clearance etc)
  • Received their annual influenza vaccination, and
  • Received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
  • Received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose; and
  • Within four weeks of becoming eligible in accordance with ATAGI guidelines, the person receives, or has evidence of a booking to receive, a third dose (booster) of a TGA approved COVID-19 vaccine

Upon successfully completing the CHC22015 – Certificate II in Community Services, graduates can embark on diverse career pathways within support services. Here are potential vocational outcomes and job roles:

  1. Case Worker
  2. Home Helper
  3. Assistant Community Services Worker
  4. Personal Care Assistant
  5. Care Service Employee
  6. Community Services Contact Officer

Fee for Service Students: $1,800

Skills Recognition Costs:
Recognition Prior Learning: $175 per unit
Credit Transfer:                  $25 per unit

Other fees that may be applicable:
DHS Screening check:  Approximately $65.45 for students
Work placement badge: $6
Replacement unit fee:  $25 per unit
Postage of certificate:  $10 (surface mail/untracked)
Postage of items:  Calculated on an individual basis on the weight/size of the item/s to be posted

More information on our Fees can be found by visiting or Course Fee Information page. Payment plans are available.

For more information or to enroll, please contact us.

"I alone cannot change the world, but I can cast a stone across the waters to create many ripples."

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